If You Encounter Problems or Wish to Return

Please follow these steps if you are experiencing any issues and wish to return the product:

  • Go to the 'My Orders' section on Kinguin: https://www.kinguin.net/inventory/games

  • Click on the "Show Key" button for the product you wish to cancel or report an issue.

  • In the pop-up window, click on "Report a Problem" and submit your request.