To change the password and email information of the account you purchased, follow these steps:

• Log in to the Outlook.com account that was delivered to you. If you receive a message stating that your account is locked when logging in to Outlook, you can unlock it by entering your own phone number. This is a Microsoft procedure designed to ensure account security, and it is a one-time process. Your phone number will not be linked to the email account.


• Use the provided details to log in to the account platform (such as PlayStation Sony, Epic Games, or Xbox).


• Change your email address and password on the platform, such as Sony or Epic. You must be logged into your Outlook.com account as you will need the codes sent to your email for these critical changes.